Frequently Asked Questions
Is my money safe? Do you have access to my funds?
Your funds are completely safe and always remain in your own Deriv account. CopyTrades uses API tokens that only have "Read" and "Trade" permissions. We physically cannot process withdrawals, deposits, or transfers. Our system only has the authorization to mirror trading actions.
What happens if my computer is turned off?
CopyTrades is a cloud-based platform. Once you have connected your API token and configured your settings on our dashboard, the copying process happens entirely on our servers. You do not need to keep your computer on, your browser open, or any local software running.
Can I manually close a trade that the Master opened?
Yes. You retain full control over your Deriv account. If you see an open trade on your terminal that you wish to close early, you can do so manually. However, be aware that manual intervention may desynchronize your account from the Master's intended strategy.
How do I adjust my trade sizes?
Trade sizes are managed via the Lot Multiplier setting in your CopyTrades dashboard. If the Master opens a trade of 1.00 lot, and your multiplier is set to 0.5x, the system will open a trade of 0.50 lots on your account. Always ensure your multiplier is proportionate to the difference between your balance and the Master's balance.
Is CopyTrades affiliated with Deriv?
No. CopyTrades is an independent, third-party technology provider. We specialize in building low-latency trade execution infrastructure utilizing Deriv's publicly available API. We are not brokers and do not hold client funds.
How do I stop copying?
You can pause or stop copying at any time through your CopyTrades dashboard. For immediate termination of all access, you can delete the API token directly from your Deriv account settings, which will instantly disconnect our servers.